The different lights on your Centurylink modem provide valuable information about the current status of your network and connection. Of course, we have to understand what each light means but once we learn that it is a good starting point when we try to fix the current problem.
In this article, we are going to see what the CenturyLink modem blinking blue means and how to fix it.
One of the common situations when you can notice the CenturyLink modem blinking blue light is while it boots up. During the boot process, the modem is searching for a connection and after it connects successfully, it stops blinking and becomes solid blue.
Although you may think this is not a problem, sometimes the blinking doesn’t stop. It continues longer than normal. In such situations, it is a clear sign that there is a problem that requires our attention.
We have gathered a set of tried and tested solutions that can help you fix the problem and make your CenturyLink modem stop blinking blue.
An unpaid bill can be the reason why your modem can’t establish a connection to your ISP. Although it is very unlikely that you have forgotten to pay the bill, please log in to your account and check whether there are any unpaid bills.
In case there are, make the payment and you can expect the blue light to become solid pretty soon. However, if you pay your bill on time then we have to find the real reason for the blue blinking light.
There are situations when your ISP is either working on its network or is experiencing some technical difficulties or there is a power outage going on. In such situations, the signal that comes from your ISP to the modem can be unstable, weak, or even there won’t be any signal at all.
Two quick ways to see whether a service outage is causing the blue blinking light are:
– Contact the CenturyLink support
– Check their Outage information page (You will need your account number and your ZIP code for this)
Simply report your problem and if there is an outage in your area you can expect to get the blue blinking light fixed once your ISP completes the maintenance or resolves the technical problems they are having.
Check The Cables
Checking the cables is something that has to be done, especially if you have been cleaning around the modem recently, if you have disconnected the cables for some reasons like moving or replacing the equipment, or if you just have a playful pet that finds the cables interesting.
Pay special attention to the green DSL cable and always check whether each cable is properly and firmly connected. If you notice something, either reconnect the cable to sit firmly into the port or replace it if it’s damaged.
As always, check whether the modem is blinking blue if you have to do anything around the cables.
Power Cycle The Modem
This solution is something you should try in all situations when your network equipment starts acting strangely. In most cases, it will clear the glitch that is preventing the modem from working properly and it really isn’t time-consuming so try it right away.
Unplug the power cable from the modem. You can also disconnect the other cables but make sure to connect them back properly. Just take a photo of the back of the modem on your smartphone to make sure that you can reconnect everything.
After a few minutes connect the cables back and plug the power cable in. Turn on the modem and wait till it boots completely. After that check whether the blue light is still blinking.
Get In Touch With Support
If you haven’t fixed the blue blinking light on the CenturyLink modem by now, please get in touch with support.
You have several different options for contact, so use the one that suits you best. If they can help you remotely, you can expect to have the problem fixed pretty soon. Otherwise, they can send someone to your address to check what’s going on.
Frequently Asked Questions
How To Factory Reset A CenturyLink Modem?
Before you begin, you have to know that a factory reset reverts the router back into its default state. This means that you will have to reconfigure it once the factory reset completes.
Find the reset button on the back of the modem. It is usually hidden inside a pinhole so you will need a pointed object to reach it.
Press the button and hold it for around 15 seconds. The modem LED lights will start blinking which means that the factory reset has started.
Give the router some time to reset completely and then go through the setup process again.
Why Is The Internet Light Flashing Red And Green?
You can notice the flashing green and red light on your CenturyLink modem when it’s trying to detect the internet configuration automatically. It should stop blinking quickly, but if it doesn’t, it is important to check and see what’s happening.
Today it is pretty important to have a fast and reliable internet connection in our home or workplace. Seeing the CenturyLink modem blinking blue can be pretty frustrating since it is often combined with no internet access.
However, there are a few things we can try in order to restore our internet connection. All you have to do is try the solutions suggested here one by one and always give the modem some time to connect. As a final step, contacting support should definitely be something that will make your internet connection up and running again.