If you have noticed that the Power light on the Virgin Media Hub 3 is flashing green and didn’t know what it means you are in the right place. In this article, we are going to guide you through the troubleshooting steps that should help you fix the Virgin Media Hub 3 Power light flashing green light.
But first, let’s see what might be causing this problem and what it means.
Virgin Media Hub 3 Power Light Flashing Green (Meaning)
The Power light blinking green is one of the most common issues Virgin Media Hub 3 users experience. There are several different reasons that cause this problem like loose or damaged cables and connectors, service outage, or a failed firmware update.
When the Power light is blinking green, it indicates that there is a loose connection somewhere in the network or your power supply is malfunctioning.
How To Fix The Virgin Media Hub 3 Power Light Flashing Green?
We have collected several working solutions that can help you solve the Virgin Media Hub 3.0 Power light flashing green issue. Hopefully, this won’t be a problem anymore by the end of this article.
Don’t Act Immediately!
It is normal to want to fix the problem as soon as possible when we notice that our internet connection isn’t working as it should. However, the best thing you can do sometimes is not to act immediately.
Maybe your ISP is working on something or there is another temporary issue. Just give it 15-20 minutes and see whether it will fix on its own. If it lasts for much longer than this, then you can start working on it.
Is Your ISP Down?
There are several different reasons why your internet service provider doesn’t deliver a strong and stable internet signal. Sometimes they are having technical issues, upgrading and maintaining their network infrastructure, and they are affected by bad weather or power failure. All of this can make the Power light start flashing green.
In case of an outage, all you can do is wait until your ISP fixes the problem on their side. However, it is good to know whether this is the real reason why our Power light is blinking green so you can either give customer support a call or check their official outage page.
In case there is no outage in your area, then try the following solution.
Check The Cables (Especially The Power Cable)
Loose cables generally cause the Power light to flash green. Therefore, we have to check the cables thoroughly. Pay special attention to the white isolator cable going from the wall socket to the Virgin Media Hub 3. Also, pay attention to the Power cable.
To make sure that there are no loose connections you can try to pull each cable out but do it softly. If it falls out of the port then reconnect it and make sure it sits firmly this time.
Also, make sure to check both ends of the cables. During the inspection check whether any of the cables is bent too much or there is visible damage to it. In case you notice anything strange, replace the problematic cable.
Contact Virgin Media Customer Support
If you haven’t fixed the problem by now, then you need to contact support. Give them a call and explain what’s bothering you. They have the possibility to test and reset your connection or recommend some things to do in order to fix the issue.
In most cases, they will be able to fix the problem remotely, but even if they don’t succeed, they can always send a technician to your address to take a look.
Frequently Asked Questions
What Color Should The LED light Be On My Virgin Media Hub 3?
When there is nothing wrong with your internet connection and your network in general, the LED light on your Virgin Media Hub 3 should be white. Every other color requires your attention.
How To Reset Virgin Media Hub 3?
Before you reset the virgin media Hub 3 to factory settings it is important to know that all the custom settings (Wi-Fi name and password, Port forwarding rules, and similar) will be erased.
To reset the Virgin Media Hub 3 to factory defaults, make sure the hub is turned on.
Locate the Reset button at the back of the hub and press it with a pen or paperclip. Keep it pressed for 10 seconds.
The hub will reboot. Give it some time to boot up and stabilize.
A solid white light will indicate that the hub is ready to be configured.
How Long Does It Take For My Virgin Hub To Activate?
In case your house or apartment had Virgin Media earlier, then you can expect the activation to be completed after midnight or the next day. In some cases, it can take a week for the activation to be completed. However, if the house or apartment didn’t have Virgin media, the activation process may take up to two weeks.
As you can see the reasons for the Virgin Media Hub 3 Power light flashing green issue are pretty obvious and it shouldn’t be difficult to fix the problem on your own.
Generally, the most effective solution is to reconnect the cables again and make sure they are connected firmly and properly. Trying the other solutions is also an option and we are pretty sure that you won’t have to get in touch with Virgin Media support.