Did you notice something strange going on with your internet connection? The first thing to do is to check the LED lights on your router. Normally, they are green, blue or white. But what should you do when you notice a different color, for example your Xfinity router blinking orange.
Well, you are at the right place. Although it would be pretty easy to contact the tech support to help you fix the problem, we recommend trying the steps given below to try and fix the Xfinity router blinking orange on your own.
Hre is a quick fix guide giving you the possible reasons for the Xfinity router blinking orange. If you want some more detailed instructions then continue reading.
A Quick-Fix Guide
|Firmware upgrade||Wait till the firmware update completes. Usually takes 5 minutes to complete.|
|Service outage or maintenance||Check if there is a service outage using the Xfinity app or their Service Outage page. Opt-in to be notified when they fix the problem.|
|Defective splitter||Try another one or plug the Internet cable directly to the router.|
|Defective router or modem||Connect another device. If the orange lights continues to blink, something else is causing the problem.|
|Loose connections||Check every single connector whether it is firmly plugged in. This includes the power cable, internet and Ethernet cables.|
Here are some of the most common reasons for this issue and in the next section we are going to tell you how to fix the blinking orange light issue.
Is your ISP performing scheduled maintenance or service outage?
Every now and then your internet service provider will perform scheduled maintenance on their equipment. During that time you may experience poor internet speeds or no Internet at all.
The same thing can happen when there is a service outage due to some unplanned events like a storm or a damaged cable or something.
From time to time, when you do some house chores you can accidentally move the cables to get the job done. A loose connection will definitely affect your network performance.
Is the Splitter damaged?
A damaged splitter is often a reason why you are seeing a blinking orange light on your Xfinity gateway.
Is the modem or router defective?
Just as any other piece of equipment our gateway or modem may become defective at one moment. This will result in the Xfinity router blinking orange light.
Is your router updating firmware?
When your Xfinity router is updating the router firmware it will signal the process with a flashing orange light.
Now when you know what is the reason behind your Xfinity router blinking orange light it is time to start fixing the issue.
Here are some of the things you can do that don’t require any previous knowledge about home networks and Xfinity WiFi modems and routers.
Check whether the firmware is updating
A firmware upgrade is one of the reasons behind the Xfinity router orange light blinking. The problem with firmware upgrades is that you mustn’t interrupt this process by turning off the router. This may damage the router permanently so it’s better to be patient for a while. Usually the Xfinity firmware update will complete in about five minutes.
If the Xfinity lingt on your router continues to blink after that go to the next step.
Service outage or Scheduled maintenance
When your internet service provider performs a scheduled maintenance or it is going through a service outage you will most probably see the Xfinity router orange light blinking.
The easiest way to check this is with your smartphone or tablet and install the Xfinity App on it.
Alternatively, you can visit the Xfinity Service outage page and check if there is a service outage in your area and even opt in to be notified when the service is restored.
This is another case where you need to be patient. And now let’s get into some action.
Power-Cycle the Router
This solution is probably the simplest way to fix the orange light blinking on your Xfinity router. There are great chances that it will fix the problem so make sure to try it whenever you are facing some issues with your internet connection.
The xfinity router can be rebooted manually (our preferred method) or using the Xfinity app.
To do it properly, unplug the power cable from the router. Check whether all the lights on the router are off. Wait for about 15 seconds and plug the power cable back in. Wait for all the routers to boot up completely and check your internet connectivity. Hopefully this will fix the orange blinking light problem. If not, try the following step.
Check the splitter
The easiest way to check whether your splitter is working properly and that it isn’t the reason for the orange light problem, try plugging the internet cable directly into the Xfinity Wi-Fi router. If the orange light is still there, the splitter is not causing the problem.
Check the cables
Checking if there are any loose cables won’t take much of your time. However, if you have replaced some of the equipment you have recently, or moved the Wi-Fi router here and there to improve your Wi-Fi signal then it is possible that some of the connectors got loose.
To make sure everything is firmly connected and that there are no loose cables check each connector individually, and we mean EVERY SINGLE connector. This includes the power cable, the internet cable, the Ethernet cable.
Check the router and modem
Sometimes all the trouble around the Xfinity router flashing orange light is caused by a faulty router. If you have a router you don’t longer use or you know someone who can lend you a router just to plug it in instead of your current one, do it. It will help you determine whether the orange light blinking is caused by the router or not.
The same applies to the modem. Replace the modem with another one and see whether the orange light is still blinking. In case the orange light is not blinking any more after you have replaced the router or the modem, then there was the problem. Buy a new router or get in touch with the tech support and see if you can get a replacement.
Factory reset the router
This is one of the quick fixes we often leave as a last solution before getting in touch with the tech support. The main reason for this is that all the network settings you have modified in the past will be restored back to their defaults. This means that the network name, the Wi-Fi password and so on will have to be set up again.
To perform a factory reset of your Xfinity router you will need to use a pin or a paper clip to press and hold the Reset button. So, the steps go like this – Find the Reset button on the router. It is usually located at the back. press and hold the Reset button with the pin or paper clip. Hold it for about half a minute until the led lights on the router power off.
When they are on again, you will be asked to set up the router again, set up a new Xfinity network name and a password. You can keep the old ones if you want. In case you decide to change these settings you will need to connect all your devices like smartphones, tablets, TVs and so on again to the new network name using the new wireless password.
Contact the Xfinity Technical Support
In case the orange light is still blinking, even after trying all the solutions given above, you will have to get in touch with the tech support. They can easily do some remote troubleshooting and guide you how to fix the problem. If they can’t fix the problem remotely, they can send a technician to fix the issue and even replace the equipment. So, if you are not too confident that you can fix the orange light problem on your own, or you have tried everything with no luck, then contacting the Xfinity support is your final option.
We hope that the Xfinity router blinking orange issue is fixed successfully now. As you can see, some of the steps given above require some patience from your side, others require doing very little. However, whatever helps you fix the issue on your own will help you enjoy your internet browsing again and give you huge pleasure that you have managed to fix your networking problem alone.