Is your Spectrum modem online light blinking white and blue? What does it mean and is there anything you can do about it?
In this article, we are going to explain why it happens and what you can do to fix the issue. So, let’s get straight to the point.
There are several different reasons why the online light starts blinking white and blue on your spectrum modem. The main problem is that your modem doesn’t receive the signal from Spectrum probably because of the following reasons:
- Wiring problems
- Inactive connection
Is there anything you can do about it? Well, the answer is yes.
We have selected the most commonly used solutions. You can try them one by one until you fix this issue, but make sure to make a small pause between your attempts to fix the problem.
Check The Coax Cable And Other Wires
We recommend this solution most of the time because a loose connection or a damaged cable can prevent your modem from receiving the signal properly.
This especially applies to the coaxial cable where you have to check the following:
– Is it damaged? Abnormal bending of the cable can damage it and also the pin must be straight. Make sure to pay attention to that.
– Is it connected properly? Maybe the coax wall outlet is not the active one, so make sure to test other coax wall outlets in your home and see which one works.
Generally, the coax cable is the most common reason for the blinking white and blue light on your Spectrum modem. When you replace a cable in case it is damaged, or connect the modem to the active wall outlet, the blinking should stop. If it doesn’t, please try the next solution.
Power Cycle The Spectrum Modem
Performing a power cycle on your Spectrum modem is another quick and easy solution. Just unplug the power cable of the modem from the electrical outlet. Disconnect the coaxial cable. After a few minutes, connect the coaxial cable back and then plug the power cable as well. Turn on the modem. Wait till it boots completely.
When the LED lights on the Spectrum modem stabilize, pay attention to the online light. Is it blinking white and blue? If it is, move to the next step.
Outage In Your Area
There are several different reasons for an outage in your area. There can be power problems, technical maintenance or network upgrades, and more. Whatever the reason, the modem won’t receive a proper signal through the coaxial cable and this will result in the blinking white and blue light.
To determine whether an outage is the main reason for this problem, we suggest you to contact Spectrum customer support. If there is one, they will let you know about it.
You can also access your spectrum account and if there is an outage affecting your connection, you will be notified about it once you log in.
There is not much you can do if an outage is a reason for the problem. You will have to wait until spectrum resolves the problem on their side. Once they do, the blinking should stop and your internet connection will work as before.
Contact Spectrum Customer Support
We hope that you have managed to fix the problem by now and that your internet connection is working properly. However, if the problem is still there, please contact Spectrum customer support.
Just contact them and ask them to help you fix the problem. Make sure to explain well what’s going on and they can test your connection, try to fix the problem, or ask you to take some steps under their guidance. If nothing helps, they can send a technician to fix the problem.
Frequently Asked Questions
What Happens When I Reset My Spectrum Router?
Resetting the Spectrum modem is one of the frequently suggested quick-fix solutions that can help you fix various networking issues. After a reset, you can expect the issue to be resolved and your internet connection up and running. The reset clears the modem’s memory cache and will resolve any glitches in the settings that are causing the problem at the moment.
Why Is My Spectrum Modem Cycling Through Lights?
In most cases, this indicates that a firmware upgrade is going on at the moment. The best thing you can do is to leave it alone until the firmware upgrade completes.
How Long Does Spectrum Modem Take To Update?
When your Spectrum router starts upgrading its firmware automatically, you can expect this to last up to 20 minutes. It is best not to touch anything around the modem until the firmware upgrade completes. Don’t disconnect it or turn it off or you might cause damage to the modem.
Having problems with your internet connection is pretty frustrating today mainly because it has become an integral part of our lives. Everything we do, most of the devices we use are closely connected to the internet connection. And experiencing problems like the Spectrum modem Online light blinking white and blue is one of the issues that can occur from time to time.
So, if that happens, check the cables and wires, power cycle the modem, check whether you are affected by an outage, or simply ask for professional help.