LOS means Loss Of signal and whenever we see this light being red on our router we can expect to have problems with our internet connection or no connection at all. Of course, since we are too dependent on the internet today, this issue has to be fixed instantly.
In the next few paragraphs we are going to list the main reasons for the LOS red light on your Globe At Home router and what you can do to fix it.
What Can Cause The Red Light On My Globe At Router?
The LOS light on your Globe At Home router can turn red when the router has lost the signal because of loose or damaged cables or connectors and when Globe At Home is down for some reason.
And now let’s see what we can do to get rid of the Globe At Home LOS red light.
4 Ways To Fix The Globe At Home Los Red Light
Please follow the solutions described below to fix the red LOS light on your router. However, before you start fixing the issue we recommend giving it some time. In some cases, this loss of signal will last for a few minutes and then it should resolve on its own. Trying to fix things immediately can be a waste of time in such situations.
If you see that the LOS light is red after 10-15 minutes, you can try the solutions given below.
Restart The Router
Restarting the router is something we often recommend when you are having a problem with your network. This procedure clears the router’s memory and can eventually fix any temporary errors that are causing the LOS light to be red. After the router boots up after the restart it is pretty possible that you won’t see the red LOS light.
You can restart your router by pressing the Power button to turn off the router. And then press the button again to turn on the router after a few minutes.
Another way to do this, which is our preferred way, is by unplugging the power cable from the electrical outlet and then plugging it back in after 5 minutes.
In each case, you have to give the router some time to boot up and stabilize and then check the LOS light. If it is red, you need to check the following.
Thoroughly Examine Your Cables And Connectors
Damaged cables and connectors are already mentioned as one of the reasons for the LOS red light on your router.
Because of that, it is necessary to check the following:
– Are the cables connected properly? It is not unusual to connect a cable to the wrong port when we replace a piece of equipment or move the router to a better position.
– Do they sit firmly in the port? Try to pull each of them gently and if they come out, place them back and make sure they are firmly connected.
– Is the coax cable bent too much? These cables are very sensitive and any unnatural bending can damage them.
– Are the other cables damaged? A playful pet or running over the cable with your office chair can damage the cable.
– Check the pins of the coax cable? They should be straight.
And that should be it. If you notice something strange, try connecting another cable and see what happens. If that was the cause, the red LOS light should disappear.
Is Globe At Home Down?
Power outages, technical problems, updating the network configuration, maintaining the network – all of these can make the signal unstable or result in a loss of signal. Of course, this will trigger the red LOS light on your Globe At Home router.
If there is an outage in your area, you will have to wait till their tech teams fix the issue. Once they fix the issue, the LOS light will change its color.
Checking whether this is the reason can be checked in several different ways.
1. Visit Downdetector.com on a device with a mobile internet connection and check whether Globe At Home is down.
2. Call the Globe At Home support and ask them if your area is affected by an outage. If you get information that an outage is not causing the red LOS light, then ask the support representative for help.
Ask Support For Help
Explain what your problem is and ask for their assistance. The support representative can test and reset your connection, and perform some additional diagnostic tasks on your line. You can even get instructions on what to do and you can expect the problem to be fixed in no time.
Frequently Asked Questions
What Is The LOS Light On Router?
LOS stands for Loss Of Signal. You should see this light when the router doesn’t receive a signal from the ISP. However, in such cases, your local network may function properly, but you won’t have an internet connection so don’t let this confuse you.
Should The LOS Light Be On?
No. Normally, when everything is working properly the LOS light should be off. If this light is on, then it is a sign that your router has lost signal from your ISP. In that case, try the solutions suggested above.
Final Thoughts
The red LOS light on your Globe At Home router is something you can expect to experience from time to time. This is why you need to know what it means and what you can do to fix this issue.
The first two solutions suggested in this article should help you fix the problem on your own. However, if your ISP is down, then there is nothing much you can do except be patient. As soon as your ISP fixes the problem on their side, the LOS light should turn off and your internet connection should work well as before.